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Technology and AI

5 pieces by or with Rob on technology and ai. Each opens a short summary with a link to the original.5 pieces by or with Rob on technology and ai.

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Newsletter edition · LinkedIn · November 19, 2025Welcome to my LinkedIn Newsletter!The first edition of Rob Lancit’s LinkedIn newsletter: three franchise events in Tampa, a magazine cover, and the line that became his book title.
Article · Forbes Business Council · March 7, 2025Four Ways To Make Your Company More Customer-Centric In 2025Rob Lancit’s Forbes Business Council post on customer focus: how to listen, where to invest, and four mistakes that push customers away.
Article · Entrepreneur · January 6, 2025What’s Ahead for Franchising in 2025? Here are the Key Trends to Watch.Rob Lancit reviews franchise development in 2024 for Entrepreneur and names three trends for 2025: VR discovery, AI support and micro-franchises.
Article · Entrepreneur · October 18, 20243 Ways AI is Improving Franchise Development and Workflow ProcessesRob Lancit in Entrepreneur on where AI is used in franchising: market analysis, personalized candidate strategy and lead generation.
Feature · Franchise Dictionary Magazine · May 31, 2021FranServe Welcomes Rob Lancit as Executive Vice PresidentFranchise Dictionary Magazine’s 2021 article on Rob Lancit joining FranServe as executive vice president, with his reasons and plans.

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